Clicks IT Recruitment

Clicks IT Recruitment is a prominent specialist technology and digital talent recruitment agency based in Australia, with offices spanning Melbourne, Sydney, Brisbane, Canberra, and a presence in Adelaide and Perth. Established in 1990, the company has built a strong reputation for connecting top-tier IT professionals with organisations across the commercial and public sectors, including government, blue-chip entities, and small businesses. As part of The Clicks Group, which encompasses Clicks IT Recruitment and INDEX Consultants, the entity benefits from over 35 years of experience in IT recruitment and tech consulting.

The company provides a comprehensive suite of services including contract and permanent recruitment, executive search, workforce management, payrolling, master vendor services, managed services, skills benchmarking and testing, and recruitment process improvement. Clicks is dedicated to building effective technology teams, understanding that the right fit extends beyond technical skills to encompass team dynamics and organisational culture. This commitment is supported by their industry-leading recruitment methodology, which has a proven track record in assisting with the recruitment of established IT executives and placing C-suite leaders such as CTOs, CIOs, and CISOs.

What truly differentiates Clicks is its distinctive culture and innovative approach, centred around their proprietary "HumAIn" methodology. This system seamlessly integrates smart technology with crucial human interaction to optimise the recruitment process. Complementing this is an award-winning Contractor Care Program that delivers a high-touch concierge service, which has demonstrably increased contractor extension acceptance rates and longer tenures. Clicks was also the first IT recruiter in Australia to achieve ISO 9001:2015 certification, underscoring their commitment to quality, consistency, and continuous improvement.

Clicks' track record is marked by significant achievements and a strong commitment to its people and clients. Their recruiters possess an average of 12 years of industry experience, fostering long-term client relationships, with 46 of their top 50 clients partnering with them for five years or more. The company is an ABA100 Winner for Service Excellence, an Employer of Choice at the Australian HR Awards, and a recipient of the Excellence in Business Innovation at the RCSA Awards for their dynamic salary search tool. Leadership transitioned in early 2022, with Tamara Ryf promoted to Chief Executive Officer and Nick Bacon to Managing Director, succeeding Ben Wood, who now serves as an advisor. Notably, Clicks prides itself on internal development, with 72% of leadership roles filled through internal promotions.

The company places a strong emphasis on diversity and inclusion, with a workforce that is over 50% women, including in leadership positions, 50% born outside Australia, and 22% aged 45 and over. Clicks maintains over 80 active Preferred Supplier Agreements across Australia, enabling them to provide extensive opportunities for job seekers and demonstrate client confidence. They successfully place over 1000 IT professionals annually, including more than 500 Canberran IT professionals into government roles within the last five years. Clicks' holistic approach to recruitment and its dedication to fostering a positive workplace culture cement its position as a leading technology talent partner in Australia.