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LinkedIn's North Star Metric

51+-person team · United States · linkedin.com

Their North Star Metric

Weekly engaged members (post, comment or message)

Reconstructed from public sources. Not officially endorsed by LinkedIn. Request edit

Why this one won

LinkedIn's business (recruiting, sales nav, ads) depends on members who actually engage with the network. Passive profile viewers don't generate the data that makes the platform valuable. The weekly engaged member metric filters out ghosts and captures the members whose engagement powers the whole business.

The Ray

Input metrics that multiply to produce the North Star. Tagged by dimension.

Weekly engaged members (post, comment or message)=New members activated×Interactions per member per week×Connections per active member×Time to first post
B

New members activated

Acquisition

F

Interactions per member per week

Engagement

D

Connections per active member

Network density

E

Time to first post

Activation

What they considered and rejected

MetricWhy it was consideredOutcome
Total membersIncludes ghostsEliminated
Weekly engagedReal value generationKept

Lessons learned

Big account counts lie. The member who posts, comments or messages is the one who generates data, and data is what powers the revenue.

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