Cookie Policy
Last updated: 29 March 2026
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you use the site. Some cookies are essential for the site to function, while others help us improve your experience through analytics.
2. Cookies we use
Necessary cookies
These cookies are required for the platform to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| authjs.session-token | Stores your authentication session so you stay logged in. | Session / 30 days |
| __Secure-authjs.session-token | Secure variant of the session token, used on HTTPS connections. | Session / 30 days |
| pm_session | Maintains session state for platform features. | Session |
| cookie-consent | Remembers your cookie consent preference so we do not show the banner again. | 1 year |
Analytics cookies
These cookies help us understand how visitors use the platform so we can improve it. They collect anonymised usage data.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_* | PostHog analytics cookies. Includes session ID, anonymous user ID, and feature flag state. Used for product analytics and session replay. | 1 year |
| _ga | Google Analytics. Distinguishes unique visitors by assigning a randomly generated ID. | 2 years |
| _ga_* | Google Analytics. Maintains session state and tracks interactions across pages. | 2 years |
Marketing and referral cookies
These cookies track how you found us and help us measure the effectiveness of our campaigns.
| Cookie | Purpose | Duration |
|---|---|---|
| ref | Stores the referral source so we can attribute signups to the right channel. | 30 days |
| utm_source | Identifies the traffic source (e.g. newsletter, social media, search). | 30 days |
| utm_medium | Identifies the marketing medium (e.g. email, cpc, organic). | 30 days |
| utm_campaign | Identifies the specific campaign that drove the visit. | 30 days |
3. How to manage cookies
You can manage cookies in the following ways:
- Browser settings - most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies will prevent you from logging in and using some features.
- Our consent banner - when you first visit batko.ai, we show a cookie consent banner where you can accept or decline non-essential cookies.
- Google Analytics opt-out - you can install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting your data.
4. Third-party cookies
Some cookies on our site are set by third-party services that we use. These include PostHog (product analytics and session replay) and Google Analytics (web analytics). These services may set their own cookies to track your interactions. We do not control how these third parties use their cookies. For more information, refer to the privacy policies of PostHog and Google.
5. Updates to this policy
We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated “Last updated” date.
6. Contact
If you have questions about our use of cookies, contact us at hello@batko.ai.
Puddle Pod Pty Ltd
ABN 89 652 445 451
Victoria, Australia